Answering Machine and Night service

Answering machines and night services makes call routing easy in following ways:

  1. Routes the calls to right destination without manually attending all calls.
  2. If attendent not available , can routes the the calls to his/her voicemail.
  3. Caller can hear to company directory and can use dial by name feature.
  4. Informative and well designed answering machine can reduce the non-emergency call volume.
  5. Night service feature can automatic route the calls to another location.

Voicemail Systems

Voicemail is an important feature on telephony.This feature comes with lines itself but a dedicated voicemail system is more professional choice

Key factors:

  1. Capable of handling 1000s of voicemails
  2. Comes with Autoattendent feature.
  3. Each extension or user can have its own dedicated voicemail feature.
  4. User can check voicemail remotely.
  5. Voicemail to emails feature comes with new systems.

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