Answering machines and night services makes call routing easy in following ways:
- Routes the calls to right destination without manually attending all calls.
- If attendent not available , can routes the the calls to his/her voicemail.
- Caller can hear to company directory and can use dial by name feature.
- Informative and well designed answering machine can reduce the non-emergency call volume.
- Night service feature can automatic route the calls to another location.
Voicemail Systems
Voicemail is an important feature on telephony.This feature comes with lines itself but a dedicated voicemail system is more professional choice
Key factors:
- Capable of handling 1000s of voicemails
- Comes with Autoattendent feature.
- Each extension or user can have its own dedicated voicemail feature.
- User can check voicemail remotely.
- Voicemail to emails feature comes with new systems.